Social Marketing Research & Evaluation: Two-day Online Course

Next Course: February 2022

This course covers two key skills required to deliver a successful social marketing program:

  • Carrying out inciteful primary and secondary research with your target audience to inform the design of you programme.
  • Conducting effective monitoring and evaluation of your programme to measure progress and assess its impact, using a range of respected and widely adopted NSMC tools.

Course details:

  • Dates: February 1st and 2nd, 2022
  • Online only
  • Advanced Level
  • Course Cost: £400 (excluding UK VAT)

The research section of the course will cover:

  • Carrying out an effective secondary research phase.
  • Developing an effective primary research strategy on a limited budget.
  • Producing topic guides, surveys and questionnaires.
  • Carrying out qualitative and quantitative primary research including focus groups, interviews, surveys and journey mapping. 
  • Calculating sample size and conducting effective data analysis.
  • Understanding the advantages and disadvantages of different primary research methods. 
  • Understanding research ethics.

The monitoring and evaluation section will cover:

  • Why developing a monitoring and evaluation framework is essential to ensuring effective behaviour change.
  • Defining goals, selecting metrics and ensuring program learning is applied. 
  • Practically monitoring your social marketing project throughout its life.
  • Developing a full evaluation framework for your project, including how to measure behaviour change and devise a full economic analysis. 
  • Using process, output and outcome evaluation methodologies to monitor and evaluate your social marketing program.

There will be an assessment at the end of the course and all successful candidates will receive a certficate from the NSMC. However, please note that unlike the Introductory course this course is not accredited by the UK Institute of Marketing.

    This course is designed for those who already have a good knowledge of social marketing and may even have implemented their own programmes.  

    Attendance at this course is not dependent upon previously completing the NSMC's Two-day Introduction to Social Marketing course but we recommend that you refer to the Agenda page of this course to check you are aware of the key concepts covered in it. To reach our Agenda page, please click here and scroll to the bottom to download an agenda. 

    The cost of this course is £400 |(excluding UK VAT).

    We will seek payment for this course in February 2022. However, in the meantime, please contact John Landels on to express your interest in attending. 


    Course Directors

    John Bromley is a founding Director of The NSMC and has over 20 years of experience in developing, implementing and evaluating behaviour change programmes, including the first major public health behaviour change progrramme in the UK. John is also an experienced trainer and has taught all the Booz Allen training courses that we have run in Washington D.C since 2016. 


    Dr Rowena Merritt is The NSMC's Research Director and has over 15 years of experience of planning and implementing social marketing secondary and primary research programmes both in the UK and internationally. Rowena worked with John Bromley to deliver the Booz Allen training course in Washington D.C. in May 2017, May 2018 and November 2018.


    Like our acclaimed Two-day Introduction to Social Marketing Course, this course is intense but also highly interactive - don't expect to be just reading PowerPoint slides on Zoom. We will spend a lot of time looking at case studies and using a range of interactive activities to reinforce your learning. 

    We will publish shortly a detailed agenda for the course but in the meantime we outline below the main topics to be covered 

    Research techniques:

    • Carrying out effective secondary research.
    • Grading evidence.
    • Identifying research gaps in the secondary research.
    • Developing a primary research plan.
    • Writing effective topic guides, surveys and questionnaires.
    • Recruting your target audience.
    • Conducting focus groups, interviews, journey mapping and utilising social media.
    • Calculating sample sizes.
    • Conducting complex data analysis.
    • Turning research data into useful insight.
    • Understanding research ethics.

    Monitoring and Evaluation:

    • The value of evaluation and monitoring.
    • Setting clear goals, unambiguous aims and SMART objectives.
    • Understanding the key evaluation questions that need answering.
    • Creating a baseline to measure the success of your project.
    • Devising effective process monitoring and evaluation techniques.
    • The difference between output and outcome measures and creating an effective evaluation framework.
    • Developing a full economic evaluation including calculating return on investment and developing a cost-benefit ratio.
    • Ensuring that knowledge flows through your organisation and influences future organisational planning and delivery.
    How to book

    The cost of this course is £400 (excluding UK VAT)

    We will seek payment for this course in February 2022. In the meantime, please contact John Landels on to express your interest in attending. 


    What Our Clients Say

    • "I found this course really insightful and learned so much about social marketing that I can apply immediately to my own work."


      Research and Evaluation course delegate, Washington D.C.